Terms of service.

IndigoKashmir operates this website. Throughout the site, the terms “we”, “us” and “our” refer to IndigoKashmir.

By visiting our site and/ or purchasing something from us, you agree to be bound by the following Terms and Conditions ("Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

If you disagree with any part of these terms and conditions, please do not use our website. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

  • Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

  • All payments are made in GBP. All payments must be made by debit or credit card using the secure third-party system at the end of the shop checkout process.

    We offer Paypal and Stripe for payment options.

    Payment is usually taken at the time the order is placed.

    IndigoKashmir does not receive or hold on to any payment details entered by the customer.

  • This website uses cookies to monitor browsing preferences. Please read our privacy policy on how cookies are used on this website.

  • Some products are only available online.These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

  • We strive to ensure the information on this site is accurate, complete, and current. However, there may be inadvertent inaccuracies.It is recommended to bear in mind that the material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

  • We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

  • It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

  • You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

  • We currently only ship to the UK mainland and in the future we will expand the regions we ship to and in that case all shipments from the UK to destinations outside of the UK may be subject to import duties and taxes which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for custom clearance are your, our customer's, responsibility. 

    For more detail, please review our Returns Policy.

  • We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

    You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

    Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

    We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

  • Certain content, products and store available via our Service may include materials from third-parties.

    Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

    We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

    Your submission of personal information through the store is governed by our Privacy Policy.

  • Occasionally there may be information on our site or in the store that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the store or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

  • In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or national rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the store or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the store or any related website, other websites, or the Internet. We reserve the right to terminate your use of the store or any related website for violating any of the prohibited uses.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

  • You can review the most current version of the Terms of Service at any time at this page.

    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the store following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

    Questions about the Terms of Service should be sent to us at Info@IndigoKashmir.com